Our Refurbished Machines carry a 1 Year comprehensive parts & labor warranty.
What is Covered?
The warranty covers most aspects of the machines, including labor, which ensures that we will locate and assign a fitness technician to conduct the necessary repair work on the machine. All parts replaced are OEM and typically brand new. This is by far the best warranty in the industry exceeding all standards.
What is Not Covered?
The only exclusions are the wear parts, negligent use, malicious damage, or force majeure.
How to File a Claim
For all claims our customer service department will handle your respective need(s) diligently and professionally. Should you require assistance once the warranty period has expired we will address any concerns and help you to maintain your unit by selling parts at our lowest wholesale cost. In addition, we will locate a service technician in your area that you can contact for any repairs or maintenance. We also offer extended warranties on refurbished machines.
Description of Condition - Refurbished Equipment
Prior to shipping the machines are put through a 42-point inspection, and then stripped down to the bare frame. Frames are powder-coated to perfection, new parts replace the worn, and the machine is brought back to “like new” condition. The machine undergoes a full quality control inspection, placed under stress testing, and once they pass, sent to our packaging department to be professionally packaged and prepared for shipping.
Learn more about what is done to the Treadmill before shipping
Our professionally refurbished Treadmills set the industry standard, which competitors can only try to emulate. This process is done to the manufacturer’s specifications and is conducted exclusively in-house, allowing for complete control over quality. Our certified refurbished gym equipment are truly in a class of their own.
CONSOLES & OVERLAYS
The console overlays and touch screens on our exceptional fitness machines give users direct access to the intelligence and amazing functionality of our refurbished Treadmills. Therefore, each of these parts is replaced with brand new elements to ensure a reliable, long-lasting and blemish free user experience.
DECALS & EMBLEMS
Our high-quality refurbished Treadmills are never ready to sell until they meet the original, showroom-quality aesthetics you expect as a customer. Therefore, we carefully replace all the original decals and emblems to ensure that our customers consistently purchase a treadmill that looks just as good as it operates.
RUNNING BELTS & DECKS
We equip all of our refurbished Treadmills with long-lasting, maintenance-free deck systems and no-wax belts that measurably increase the lifecycle of these machines. Although often twice or three times the cost of standard belts, these wax-less options have become the industry standard in terms of quality.
We understand the importance of properly functioning electronics in our refurbished Treadmills. We, therefore, inspect, test and retest every board in our high-tech electronics laboratory. Through this all-inclusive inspection, we can repair the repairable and replace any poorly performing elements.
The rollers and motors on all of our refurbished Treadmills undergo a thorough inspection by our resident team of electronic engineers. By dismantling the mechanics, we can carefully diagnose and repair these parts to their original state, guaranteeing the functionality and reliability of each machine.
Painted Finish | Powder Coating
Our state-of-the-art in-house powder coating and silica sandblasting facility ensure that every Treadmill we sell has the same aesthetic beauty as those right off the showroom floor. Every part of our refurbished treadmills, from the frame to its metal parts, undergoes this process to ensure the highest quality.
Motor Shrouds | Plastics
Unlike other equipment dealers, who may choose to repair and paint old shrouds simply, we take a different approach. Unless in excellent, top-notch condition, all of the motor shrouds on our high-quality refurbished treadmills are carefully replaced to create a product that looks just as good as it performs.