What is Covered?
The limited warranty covers defective motors, alternators, or complete failure within the first 30 days. In addition, your limited warranty covers excessive grinding and abrasive noises. The warranty is also strictly a parts only warranty. Gym Doc assigns a local service technician and either new or used OEM or generic parts to repair the issue.
What is Not Covered?
The limited warranty on used product does not cover the labor for the assigned service technician. Also, the warranty does not cover LCD TV screens nor electronics failures.
How to File a Claim
Gym Doc customer service handles your respective warranty claim diligently and professionally. Outside of the warranty period we will also help you to maintain and address any concerns by providing discounted parts and locating a service technician. For a more comprehensive warranty please consider a refurbished item.
Description of Condition - Used Product
Prior to shipping, the used product is inspected by trained staff. This detailed 20 point inspection thoroughly tests the used item to ensure that it works properly and that all respective parts function normally and there are no damages. The used item is detailed, necessary parts are lubricated and the machine tested. The item is professionally packed and prepared for shipping.